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Paper Jams
7-4
Troubleshooting
7
Paper Jams
The following messages are displayed in the Printer Status Window when a paper
jam occurs during printing.
Remove the jammed paper according to the displayed message.
WARNING
There is a high-voltage unit inside this product. When you are clearing paper
jams or inspecting the interior of the printer, make sure that a necklace,
bracelet, or other metallic object does not touch the inside of the printer. Doing
so may cause an electrical shock.
Message Procedure for Clearing the Paper Jam
Paper Jam inside Printer "Paper Jam Inside the Printer," on p. 7-6
Paper Jam behind Printer "Paper Jam Behind the Printer," on p. 7-13
- User's Guide 1
- Laser Printer 2
- Manuals for the Printer 3
- How This Manual Is Organized 4
- Contents 5
- Chapter 4 Printing a Document 7
- Chapter 5 Routine Maintenance 8
- Chapter 7 Troubleshooting 9
- Chapter 8 Appendix 10
- Introduction 11
- Screen Shots 12
- Abbreviations 12
- Legal Notices 13
- Trademarks 15
- Copyright 16
- Disclaimers 16
- Use of Images 17
- Installation 18
- Power Supply 19
- Handling 20
- Maintenance and Inspections 22
- Consumables 23
- Features and Benefits 25
- ■ User-Friendly Color Control 26
- ■ Network-Capable Printer 26
- Component Names and Functions 27
- Rear View 28
- Inside the Printer 29
- Connecting the Power Cord 31
- Turning the Printer ON 34
- Turning the Printer OFF 35
- Connecting to a Computer 36
- Using a LAN Cable 38
- Loading and Collecting Paper 40
- Paper Requirements 41
- Paper Types 42
- Printable Area 45
- Paper You Cannot Use 46
- Storing Blank Paper 47
- Storing Printouts 47
- Paper Sources 48
- Paper Source Sheet Capacities 49
- Paper Source Selection 49
- Paper Output 51
- Paper Output Tray Capacities 52
- Output Tray Selection 53
- Open the multi-purpose tray 55
- Pull out the auxiliary tray 55
- Close the multi-purpose tray 56
- Printing Envelopes 65
- Pull out the paper cassette 74
- ● Paper Level Indicator 78
- System Requirements 88
- For Windows 98/Me 91
- ● For Windows 98 96
- Installing the CAPT Software 100
- Click [Next] 101
- Click [Have Disk] 103
- For Windows 2000 106
- Click [Install] 107
- Installing with Plug and Play 111
- Click [Finish] 115
- For Windows XP/Server 2003 122
- Click [Add a printer] 131
- After Completing Installation 138
- ■ For Windows XP/Server 2003 139
- Printing a Test Page 140
- Configuring the Print Server 145
- The [Printers] folder opens 147
- Click the [OK] button 148
- ■ Printer Sharing Settings 150
- Click [Additional Drivers] 152
- Click [OK] 153
- ■ Configuring Windows Firewall 154
- Installing the Client 155
- Installing from CD-ROM Setup 156
- [Settings] 158
- Click [Start] 159
- Click [Delete] 167
- Click [Yes] 167
- Click [Exit] 167
- Printing a Document 168
- Printing from an Application 172
- [Properties] 174
- Specifying Printing Options 177
- Canceling a Print Job 187
- Using the Printing Functions 188
- [Page Setup] Sheet 190
- ■ [Copies] 191
- ■ [Orientation] 191
- ■ [Page Layout] (See p. 4-38) 191
- ■ [Watermark] (See p. 4-43) 192
- [Finishing] Sheet 193
- ■ [Gutter] (See p. 4-52) 194
- ■ [Finishing] 194
- [Paper Source] Sheet 195
- [Quality] Sheet 196
- ■ [Details] (See p. 4-56) 197
- ■ [Color Mode] (See p. 4-58) 197
- [General] Sheet 199
- [Sharing] Sheet 200
- [Color Management] Sheet 201
- Cassette] 202
- ■ [Add] (See p. 4-64) 204
- ■ [Edit] (See p. 4-66) 204
- ■ [Delete] (See p. 4-66) 204
- ■ [Import] (See p. 4-66) 204
- ■ [Export] (See p. 4-66) 205
- ■ [Allow Profile Selection] 205
- ■ [Allow Setting Edition] 205
- Scaling Printer Output 207
- Scaling a Document Manually 208
- Poster Printing 209
- Watermark Printing 210
- [Watermark] 211
- Editing Watermarks 212
- Click [Register] 215
- Printing Borders and The Date 217
- [Gutter] 219
- Specifying the Print Quality 223
- Color Settings 225
- Click [OK] or [Print] 230
- Working with Profiles 231
- ● Checking Profile Settings 232
- ❑ Click [View Settings] 232
- Editing/Deleting a Profile 233
- [Profile] drop-down list 235
- Viewing Printer Settings 237
- Printer Status Window 239
- ■ Other Functions 240
- Setting Preferences 242
- [Refresh] Menu Item 245
- [Utility] Menu Item 245
- Routine Maintenance 248
- Replacing Toner Cartridges 249
- Close the top cover 259
- Storing Toner Cartridges 262
- ■ Condensation 263
- Replacing the Drum Cartridge 264
- Storing Drum Cartridges 276
- Calibrating the Printer 277
- Printer Status Window) 278
- Cleaning the Fixing Roller 280
- Cleaning the Printer 284
- Moving the Printer 286
- Connect the USB cable 292
- Handling the Printer 293
- Optional Accessories 296
- Network Board (AXIS 1611) 298
- Installation Space 299
- Paper Feeder Unit PF-96 300
- Parts and Their Functions 308
- Installing the Network Board 309
- Removing the Network Board 314
- Troubleshooting 316
- Troubleshooting Map 317
- Alarm Indicator 318
- Paper Jams 319
- Paper Jam Inside the Printer 321
- ● Pull out any jammed paper 322
- Open the top cover 323
- Paper Jam Behind the Printer 328
- Open the sub-output tray 329
- Pull out any jammed paper 329
- Close the sub-output tray 336
- Service Call 343
- Print Quality Problems 345
- Paper Problems 353
- When Nothing is Printed 355
- Installation Problems 356
- If Uninstallation Fails 357
- Restart Windows 358
- [Action] menu 361
- Click [Close] 362
- Windows 362
- Problems sharing the printer 363
- Miscellaneous Problems 364
- Appendix 366
- Specifications 367
- Software Specifications 370
- Dimensions of Each Part 371
- About Color Printing 372
- Method for Expressing Color 373
- ■ Adjusting the resolution 376
- NetSpot Device Installer 377
- NetSpot Console 378
- Windows Firewall 379
- Click [Unblock] 380
- Click [Block] 382
- Numerics 383
- Location of the Serial Number 388
- R-IE-664AB © CANON INC. 2005 389
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